Question 1

What can I do with the free plan?

Accepted Answer

You can register 1 pet, 3 medications, unlimited vaccine and weight records, 3 vet visit records, pet diary (last 30 days), and medication reminders for free. Plus, enjoy all premium features free for the first 14 days.

Question 2

Is my data safe?

Accepted Answer

Yes. Your data is stored securely on protected servers. Login uses your Google account, so there's no password to manage. Credit card information is handled by a dedicated payment processor and is never stored on our servers.

Question 3

Can the AI replace a veterinarian?

Accepted Answer

No. The AI feature provides reference health information and is not a medical service. Always consult your veterinarian for diagnosis and treatment. The medication and food interaction check can also analyze risks between current medications and food or supplements, but this too is for reference only.

Question 4

Does it work offline?

Accepted Answer

Yes. Pages you've visited before are available even without internet. Emergency cards are especially designed for offline viewing, providing peace of mind during disasters. No app installation required — use it directly from your phone's browser.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancel with one click from the settings page. After cancellation, you can continue using premium features until the end of your billing period.

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